Ordering

Are your Garmin watches genuine?

Yes. We sell genuine Garmin watches. Full product details are listed on each product page.

Are you an official Garmin store?

No. Geometrafashion is an independent retailer and is not an official Garmin store, distributor, or partner unless explicitly stated on our website.

How do I know an item is in stock?

If a product is showing as available for purchase on our site, it's in stock and ready to be dispatched within our normal handling time.

Shipping

How long does shipping take?

Orders are handled within 1–2 business days and delivered within 5–8 business days. See our Shipping information page for full details.

Is shipping free?

Yes, we offer free shipping on all orders within the UK.

How do I track my order?

You'll receive a tracking link by email once your order is dispatched. You can also check your order status anytime on our Track your order  page.

Returns and refunds

What is your return policy?

You can return any item within 30 days of delivery for a full refund, with free return shipping and no restocking fee. See our Return and refund policy for full details.

How long does a refund take?

Once we receive and inspect your return, we process refunds within 5 business days. It can then take a further 5–10 business days to appear in your account, depending on your bank.

My watch arrived faulty or damaged. What do I do?

Contact us within 30 days of delivery with photos of the issue, and we'll arrange a free return and a full refund or replacement.

Payment

What payment methods do you accept?

We accept the payment methods shown at checkout, which may include major debit and credit cards and digital wallets, depending on your location.

Is checkout secure?

Yes. All payments are processed through secure, encrypted checkout, and we never store your full card details.

Warranty

Do your watches come with a warranty?

Where a manufacturer warranty applies, it's honoured as normal. Where it doesn't, your purchase is still covered by your statutory rights under the Consumer Rights Act 2015. See our Terms of service for details.